The Art of Closing
The art of closing is no laughing matter! In my book, sales is like stand-up comedy.
Lack of Belief
If there’s one thing that’s guaranteed to knock a salesperson’s confidence, it’s hearing a prospect suggest that they don’t believe what they’re being told… Lack of Belief.
Gamification – a blog for everyone!
A lot has been written about gamification and how it is shaping the future for organisations as they learn to incorporate new techniques to inspire and motivate their teams and deliver results.
10 Customer Loving Tips
A loyal customer is the number one goal of most business owners and with so many competitors on the market, how do businesses stand out from the crowd? And more importantly, how can they ensure customers fall in love with their business?
The Impactful ‘Curve of Forgetting’
The Impactful ‘Curve of Forgetting’ Written by Sophie Steel What are the implications for us if within 24 hours of a training event we have forgotten nearly 80% of what we learnt? What’s the point? And that’s not all, how much will it have cost us and our organisations in terms of time, money…
Are You Asking Yourself The Right Questions?
Are you asking yourself the right questions? A self evaluating Health-Check is a great tool for managing the training process to identify key areas for development in driving performance. A regular health-check should only take 15 minutes to reflect and draw out key learnings, and the return on time spent is likely to be at…