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Tag Archives: advice

Lack of Belief

eLearning, Handling Objections, Learning, Sales, TipsBy lornaleck19th November 2015

If there’s one thing that’s guaranteed to knock a salesperson’s confidence, it’s hearing a prospect suggest that they don’t believe what they’re being told… Lack of Belief.

Sales Leadership Capability

Development, Sales, Sales LeadersBy lornaleck14th July 2015

How to Guarantee a Permanent Improvement in Sales Results – Part 6

Lack of Essential Skills

NewsBy lornaleck2nd July 2015

How to Guarantee a Permanent Improvement in Sales Results – Part 3

Gamification – a blog for everyone!

Development, digital, Gamification, Investment, Learning, TechnologyBy lornaleck5th June 2015

A lot has been written about gamification and how it is shaping the future for organisations as they learn to incorporate new techniques to inspire and motivate their teams and deliver results.

Sixth time lucky: the new sales mantra?

Development, SalesBy lornaleck11th March 2015

William Hickson had a point when he coined the phrase “If at first you don’t succeed, try, try, try again”. The only thing I’d say is that Will should have added a couple more ‘try’s to his proverb. Okay, this new phrase might not trip off the tongue as well as the original – certainly not…

10 Customer Loving Tips

Development, Learning, ServiceBy lornaleck13th February 2015

A loyal customer is the number one goal of most business owners and with so many competitors on the market, how do businesses stand out from the crowd? And more importantly, how can they ensure customers fall in love with their business?

The Impactful ‘Curve of Forgetting’

Development, LearningBy lornaleck13th November 2014

  The Impactful ‘Curve of Forgetting’ Written by Sophie Steel What are the implications for us if within 24 hours of a training event we have forgotten nearly 80% of what we learnt? What’s the point? And that’s not all, how much will it have cost us and our organisations in terms of time, money…

Are You Asking Yourself The Right Questions?

DevelopmentBy lornaleck8th October 2014

Are you asking yourself the right questions? A self evaluating Health-Check is a great tool for managing the training process to identify key areas for development in driving performance. A regular health-check should only take 15 minutes to reflect and draw out key learnings, and the return on time spent is likely to be at…

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