Are you asking yourself the right questions? A self evaluating Health-Check is a great tool for managing the training process to identify key areas for development in driving performance.
A regular health-check should only take 15 minutes to reflect and draw out key learnings, and the return on time spent is likely to be at least tenfold.
As a manager, you will be able to utilise the information for not only self development but to guide training needs, eLearning programmes, leadership gaps.
The Sales Activator Health-Check is available for Sales, Service, Retail and Call Centre Managers. Rapid and comprehensive taking only 15 minutes, this is a very quick and very honest self evaluation ‘reality’ check for you to reflect and draw out key learnings. Generating instant reporting emailed to your inbox, you will be able to take informed action, immediately:
- Analysis of your current situation
- Identify strengths and opportunities for development
- Diagnosis to identify what the gaps are
- Find and explore options for change
- Action plan specific prioritised improvement
We believe there there are 5 key areas which are crucial to success and should be regularly evaluated on the journey to maximising your sales and profits, and this is why:
Personal Management & Planning
Effectively personal management and planning of activities allows you to benchmark where you want to go and how you can get there, plus it will allow you to adjust the plan as and when is necessary, such as notifying you of unforeseen risks so they can be overcome. By taking time to plan you will drive creative thinking – which in turn helps focus on the bigger (and better) picture.
Prospecting & Fact Finding
You’ll find you are continually identifying, approaching, and pre-qualifying people to meet with and talk to concerning your business, whatever your role. But are you successful, are you asking the right questions, do you know the facts, are you putting in enough time? Its worth checking you are covering all areas.
Communication & Relationship Building
Are you a good listener, do you talk less, listen more, can you build rapport with different customer types? Regular evaluation and development of your behaviour will gain you mutual trust and the understanding, satisfaction and loyalty of your client. Relationship-building can help to ensure the achievement of the clients’ goal and your goal attain a win-win situation, smiles all round.
Your hard work and follow-up efforts have paid off, and you have made an appointment to visit a prospect in person and make a sales presentation. How do you make it a success? You must consider the rapport you have with your client, their need for what you are selling, all the important detail along with the confidence to pull it off. Can you give both yourself and your product value by pulling off a winning presentation? Keep on top of your presenting skills as there is a lot at stake.
Negotiations & Closing
Closing the sale is the easiest part of the process. IF… You know how to read the signs. In such a case the client has been convinced that they need and want the goods; they have the budget to pay and lastly feels assured – then it should be easy to make the sale. But you have to ask, are you reading the signs correctly?
Please get in touch with any questions or advice, areas which receive low scores highlight the need for intervention, can be actioned through the Sales Activator® coaching system.