The Selling Game

Any professional Sales Manager, Sales Trainer or Sales Environment that is looking to increase revenue at the lowest possible cost and potentially the highest possible impact... please read on!

The Sales Activator® is interactive, versatile, effective and ... FUN! 70 Hours of re-useable resources to adapt to your own requirements! Win more customers and turn existing ones into lifelong ambassadors. Optimise the engagement of your salesforce with each customer.

Reduce training costs & minimise disruption with eLearning

Our e-learning courses are ideal for managers who feel they are too busy to coach teams or are concerned about cost and loss of productivity. With 62 bite-sized (20-30 minutes) modules on all areas of the consultative selling & sales process (ISMM level 3 accredited), you can access independent coaching sessions that meet development needs and enhance capabilities through guided and assessed self-learning.

Individual modules are available as well as the flexibility to customise to suit your team’s needs.

 

Reduce training costs & minimise disruption with eLearning

Our e-learning courses are ideal for managers who feel they are too busy to coach teams or are concerned about cost and loss of productivity. With 62 bite-sized (20-30 minutes) modules on all areas of the consultative selling & sales process (ISMM level 3 accredited), you can access independent coaching sessions that meet development needs and enhance capabilities through guided and assessed self-learning.

Individual modules are available as well as the flexibility to customise to suit your team’s needs.

 

7 Tips on closing the deal

Follow these 7 Tips and make “I’m sorry, I’ve changed my mind” a thing of the past.

You’ve done the deal, you’re feeling fantastic – and then your client rings to say they might have made a mistake…

As salespeople, we’ve all had experience of buyer’s remorse. And most of us recognise the cause: that we haven’t fully convinced the client our offer is right for them in the first place. What can your teams do to ensure they don’t fall foul of this post-close problem? The following tips on closing the deal work a treat for my team and I, and will hopefully have the same impact on you and yours:

  1. Make sure you spend a little time with the client, post-close. A nice general chat will not only alleviate any concerns they might harbour, but will give them the opportunity to raise them while you’re on the phone or at their office.
  2. Remind them of the benefits they’re about to experience.
  3. Mention other customers who have made the same decision.
  4. Ask them how they’d like their account to be managed.
  5. Be explicit about when they will next hear from you; give a specific date.
  6. Ask to be introduced to any relevant stakeholders so you can run through your processes/procedures, and take the onus off the customer.
  7. Send them an email within 24 hours, thanking them for their business and confirming next steps.

By following these 7 simple steps, you are on track to closing that deal. “I’m sorry, I’ve changed my mind” will be a thing of the past.

Read Overcoming the fear factor and Buying Signals for more advice on closing your deals.

Lorna Leck is the Managing Director, of The Sales Activator® Ltd If you would like to talk to her about what you have read or anything else, please get in touch here

 

Posted June 22nd, 2014 in Buyers Remorse . Tagged: , , , , , .
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